Learn what conflicts of interest are, how important it is to be aware of them and their potential impact. You will also find out how to manage conflicts.

The assessment pass mark is 5 / 7.

Learn how to identify, evaluate, manage and monitor scheme risks. You will also learn about internal controls used to mitigate risk.

The assessment pass mark is 5 / 7.

Learn about the requirements for maintaining complete and accruate member data. You will also learn about other records that must be kept.

The assessment pass mark is 5 / 7.

Learn about the requirement to monitor member contributions and how to manage overdue contributions.

The assessment pass mark is 7 / 9.

Learn about the information different types of scheme are required to provide.

The assessment pass mark is 6 / 8.

Learn about the requirement for schemes to have an internal dispute resolution procedure (IDRP).

The assessment pass mark is 5 / 7.

Learn about the requirement to report certain breaches of the law to the regulator. You will also learn about the traffic light framework.

The assessment pass mark is 4 / 6.