Trustee toolkit accessibility statement

This accessibility statement applies to the Trustee Toolkit elearning platform.  It is run by the Pensions Regulator (TPR).

TPR is committed to making its online services accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This elearning platform is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

We have designed our elearning programme so that it is available to everyone. To help users with accessibility requirements, the programme elearning modules come in two versions:

  • HTML version (online learning)
  • PDF version (offline learning)

Online learning

The HTML version allows for both keyboard and pointer devices to have interactivity on screens to help embed the learning.

Our site displays correctly in current browsers and uses standards compliant HTML code for the pages. While we strive to adhere to WCAG standards for HTML it is not always possible to do so due to the limitations of some of our software. We will make another assessment about the feasibility of fixing these issues when we are able to review the software we use, likely to be in the next year.

If you do find any problems, please contact us.

Offline learning

The learning, including tutorials, case examples and scenarios, is available in the form of PDFs. These can be downloaded or printed off, or simply read offline on your laptop or PC.

After a recent review, we are aware some of the PDFs do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role, value). 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.


The assessments can only be done online. You do not need to view the module content to take the assessments and record your achievement on your development record.

Reporting accessibility problems

We’re always looking to improve the accessibility of our online services. If you find any problems not listed on this page or think we’re not meeting accessibility requirements contact us.

Last modified: Friday, 29 April 2022, 5:00 PM